Cookie Policy

Last updated: 17.01.2026

This Cookie Policy explains how Leronzo Group (“we”, “our”, “us”) uses cookies and similar technologies on our website.
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, and provide insights into how users interact with the site.

1. What Cookies Are Cookies allow a website to recognize your device and remember certain information about your visit, such as preferences or actions. Cookies may be:
Session cookies – deleted when you close your browserPersistent cookies – remain on your device for a defined period or until deleted.

2. How We Use CookiesWe use cookies to:
Ensure the website functions correctlyAnalyze website traffic and performanceImprove user experience and site functionalitySupport CRM features related to service requests and orders We do not use cookies to sell personal information.

3. Types of Cookies We Use Essential Cookies Required for the website to operate properly. These cannot be disabled.
Analytics Cookies Used to understand how visitors interact with the website (pages visited, time spent, errors).
Enabled only with your consent.
Functional Cookies Support enhanced features and user preferences.
Marketing Cookies Used only if explicitly enabled. These may relate to promotional tracking or advertising tools.

4. Consent and Cookie Settings When you first visit our website, you are shown a cookie banner allowing you to:
Accept all cookies Reject non-essential cookies Customize cookie preferences You can change or withdraw your consent at any time via the “Cookie Settings” link in the website footer.

5. Google Analytics and Google Tag ManagerWe use Google Analytics to understand website usage and improve performance.
We use Google Tag Manager (GTM) to manage analytics and event tracking.
Google Analytics cookies are loaded only after consent GTM acts as a container; cookies may be set by tags inside GTM depending on your consent choices Google may process data on servers outside Canada.

6. CRM and Unfinished Orders Our website includes a CRM system for managing service requests and orders.
If a user starts but does not complete an order or checkout process, limited information may be stored in our CRM for the following purposes:
Processing your request or providing customer support Improving booking and checkout performance Correct attribution of traffic sources and marketing analytics Data that may be stored:
First and last nameEmail address Phone number Technical referral data (UTM parameters, source channel such as website, WhatsApp, Instagram, etc.) CRM statuses may include:
Started / Not finished Paid Marketing communications are sent only where permitted by law and with appropriate consent, in accordance with Canada’s Anti-Spam Legislation (CASL).

7. Data Processing and International Transfers Our website infrastructure operates in Canada.
Some third-party service providers (such as Google) may process data outside Canada. In such cases, data may be subject to the laws of the jurisdiction where it is processed.

8. Data RetentionWe retain cookie-related and CRM data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Your RightsYou have the right to:
Withdraw or change your cookie consent Request access to personal information we hold Request correction or deletion of your personal data, where applicable Requests can be made using the contact information below.

10. Compliance with Canadian Privacy LawsWe comply with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Where applicable, we also comply with Québec Law 25, which provides enhanced transparency, consent, and data-protection rights for Québec residents.

11. Contact UsFor questions about this Cookie Policy or our privacy practices, please contact:

Leronzo Group

Email: [info@leronzo.ca]
Phone: +1 (647) 258-1161
Website:[www.leronzo.ca]