Privacy policy
Effective Date: 27.05.2025
Last Updated: 27.05.2025
1. Introduction
Welcome to Leronzo Cleaning Group (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.leronzo.ca] (the “Site”) or use our services. By accessing or using the Site, you agree to this Privacy Policy.
Leronzo Cleaning Group is an independent Canadian company operating in Ontario. We are not part of a franchise and fully manage our services, policies, and data handling practices in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
a) Information You Provide to Us
We may collect the following information directly from you when you:
• Request a quote or book a cleaning service (name, phone, email, address, service details)
• Fill out forms or contact us through the website
• Subscribe to our newsletter or promotional emails
• Provide feedback, testimonials, or reviews
b) Information We Collect Automatically
When you visit our Site, we may collect information automatically using cookies and analytics tools:
• IP address and device identifiers
• Browser type and operating system
• Pages viewed and links clicked
• Time and date of visits
• Referring URLs
c) Information from Third Parties
We may receive information from:
• Marketing platforms or ad networks (e.g., Google Ads, Meta Ads)
• Analytics providers (e.g., Google Analytics)
• Payment processors (e.g., Stripe, PayPal)
3. How We Use Your Information
We use your information to:
• Provide and manage our cleaning services
• Process payments and send invoices
• Communicate with you regarding services, offers, and promotions
• Analyze site usage to improve user experience
• Comply with legal obligations
• Protect against fraud or misuse
We do not sell your personal information.
We may use your contact information to send service-related communications and updates regarding your requests or orders.
Marketing or promotional communications are sent only if you have explicitly opted in, in accordance with Canada’s Anti-Spam Legislation (CASL). You may unsubscribe at any time.
4. How We Share Your Information
We may share your personal information:
• With service providers (e.g., IT support, payment processors) under strict confidentiality
• As required by law (e.g., legal requests, compliance)
• In the event of a business sale, merger, or acquisition (with safeguards in place)
• With analytics and advertising partners in anonymized or aggregated form (not directly identifying you)
Your information is never shared for unrelated marketing purposes without your consent.
Some third-party service providers we use (such as analytics, advertising, or cloud-based services) may process personal information outside Canada, including in the United States. We take reasonable steps to ensure that such providers maintain appropriate safeguards to protect your personal information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and support advertising and CRM functionality.
Cookies are categorized as essential, analytics, functional, and marketing cookies. Essential cookies are required for the website to function properly. Non-essential cookies are used only with your consent.
You can manage or withdraw your cookie consent at any time using the Cookie Settings interface available on our website. You may also manage cookies through your browser settings, though disabling certain cookies may affect website functionality.
You can modify your cookie preferences at any time using the Cookie Settings interface on this site; this method controls non-essential cookies independently of your browser settings.
For more information about how we use cookies and how you can control them, please review our our Cookie Policy.
6. Data Security
We implement reasonable safeguards, including encryption and access controls, to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage you to take care when sharing personal information.
7. Your Rights
Under PIPEDA, you have the right to:
• Access your personal information
• Request corrections
• Withdraw consent for data collection (which may affect services)
To exercise these rights, contact us using the details below.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors. If we become aware of such data, we will promptly delete it.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.
10. Contact Us
For questions about this Privacy Policy or your data, please contact:
Leronzo Cleaning Group
Email: [info@leronzo.ca]
Phone: +1 (647) 258-1161
Website:[www.leronzo.ca]
11. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our Site with the “Last Updated” date.