Do I need to prepare my home before cleaning?
Basic preparation is recommended. Put away personal belongings and valuables. Our team handles the rest, including moving light furniture if needed.
What about pets during cleaning?
We love pets, but for safety, it’s best to keep them in a separate room during cleaning.
Can I stay home while the cleaning is done?
Yes, you may stay or leave. Many clients prefer to be home for the first session, then provide access instructions for future visits.
Do I need to provide supplies or equipment?
No, we bring everything needed. If you prefer your own eco products, let us know in advance.
Will the same cleaners come each time?
We try to keep the same team for recurring services whenever possible.
Do you move heavy furniture or appliances?
For safety, we only move light items. Large appliances and built-in furniture are cleaned around.
When will the cleaners arrive?
We provide a one-hour arrival window to account for traffic or weather. We’ll notify you if delayed.